RETURNS AND EXCHANGES
What if I received a damaged or incorrect item?
We’re here to fix it. Contact us within 48 hours with photos, and we’ll replace or refund the item right away.
Can I exchange an item for a different size or color?
Absolutely. If the item is still in stock, you can exchange it for another size or color at no additional cost (excluding shipping).
How long does it take to process a refund?
Once we receive and inspect your returned item, refunds are processed within 3–7 business days.
Your bank or payment provider may take additional time to release the funds.
SHIPPING POLICY
Where do you ship to?
We currently ship worldwide. Shipping availability and delivery times may vary depending on your location.
How long will my order take?
- Standard shipping: 5–12 business days
- Express shipping: 2–5 business days
Delivery times depend on your region and the courier.
How much does shipping cost?
- Free shipping on orders over $500 USD
- Shipping fees for smaller orders are calculated at checkout based on your location and shipping method.
PRODUCT & SIZING FAQ
How do I choose the right size?
We include detailed size charts on every product page. If you're between sizes, we always recommend sizing up for the most comfortable fit.
Are your products true to size?
Most of our items fit true to size, but some styles may vary. Check the fit notes provided with each product for the most accurate guidance.
Will items shrink after washing?
Some natural fabrics may shrink slightly after the first wash. To preserve quality, always follow the care instructions on the label.
We're Always Here For You
If you have any questions about styling, product materials and efficiently, or about a purchase we're available 24/7.